FAQS

1. How do I place an order?

Simply select your style on the product page, click the “Add to Cart” button, and follow the simple steps to complete your order.

We will prepare your order and notify you when it is shipped!

2. How long will it take for my order to be shipped?

Orders are usually shipped within 1 to 3 business days. For international orders, shipping will take an additional 7 to 15  days

3. My tracking number doesn’t work

It may take 1-2 days for the tracking number to appear in the carrier’s system. Sometimes, carriers may lose orders. If the tracking number does not work within a few days, contact the carrier.

4. I need help with my back order

Orders are usually shipped within 1 to 3 business days. For international orders, shipping will take an additional 7 to 15 days

If your order has not arrived after 12 working days (domestic) and 20 working days (international), please contact our team and we will be happy to assist you.

5. What type of payment do you accept?

We accept Visa, Mastercard and Paypal.

6. When will my card be charged?

As soon as your order is successfully placed.

7. How secure is my personal information?

We adhere to the highest industry standards to protect your personal information when you check out and purchase.

Your credit card information is encrypted in transit using Secure Socket Layer (SSL) technology, which is widely used to process payments on the Internet. Your credit card information is only used to complete the requested transaction and will not be stored subsequently..